ISO 9001 and 14001 as communication tools? Please explain
With certain projects at sea – such as building a wind farm – there are a lot of different parties involved and plenty of things can go wrong. Sometimes with unexpected and/or far-reaching effects. Marine Coordination Services ensures that all parties involved adhere to the processes, protocols and arrangements that are set in place. Furthermore, the maritime world continues 24/7 – and so does Marine Coordination Services.
In order to properly set up and coordinate all operations, the organization decided to implement the ISO 9001 (Quality Management) and ISO 14001 (Environmental Management) standards. Because at sea there is no room for failures.
Marine Coordination Services keeps a close eye on everything
There are a lot of different and changing variables when it comes to constructing a wind farm at sea. Such as, not easily accessible areas or continuous shifting weather. Construction projects such as these can only be executed safely and properly by agreeing upon and adhering to various processes, protocols and arrangements. This is where the specialists of Marine Coordination Services come in. The ISO 9001 standard focuses on quality and is meant to show that these specialists perform their duties well. In addition, through the ISO 14001 standard they understand and respect the environmental consequences of their actions.
Projects at sea will always contain a lot of risks. Many things can go wrong – the occurrence of a storm, a vessel colliding with another or a platform, or lifting operations where objects fall down instead of going up. A great deal of different protocols and procedures are required to prevent material damage and injuries, and to ensure that personnel can act quickly in the event of a workplace incident or other calamity.
Communication as core business
These protocols and procedures are not developed by Marine Coordination Services. These are created by her clients and the organization makes sure that these are followed in the field. Againg the marine coordination needs to be done 24/7, Marine Coordination Services works in teams and shifts. The ISO-standards help Marine Coordination Services by prescribing clear procedures and agreements, of which the quality and consistency can be proven to clients. It ensures that new colleagues can quickly understand the used methods and procedures, and that communication is clear in existing teams. After all, no errors can be made in the transfer of operational duties between teams. Teams should always know what occurred during the shifts before, so that they can never be surprised by unforeseen events. Should anything happen that is not expected or planned, all persons involved need to be informed and the situation should be coordinated as soon as possible.
‘It needs to be done SMART, but also quick’. This was a clear condition that we were given for the implementation of the two ISO-standards. ‘SMART’ is always a basic value for us at BMGrip. If such a project needs to be done quick, it largely depends on the efforts made by the client. Here, compliments are in order for Marine Coordination Services. They took their responsibility for the project – they made the necessary people and time available and set the priorities straight. We have also used our online tool – SmartManSys. SmartManSys contains a great number of different templates and basic procedures, which saved Marine Coordination Services a lot of time and effort. In addition, it also provides the tools for periodic checks and continues improvement. This online tool and the effort made by the organization made it possible to implement both standards simultaneously within the timespan of several months, with a positive result after the first official audit.
Better safe than sorry
Maritime projects require a lot of attention and control. The consequences for people, finances and environment are often far-reaching. That is why the role of Marine Coordination Services in these projects is so essential. With the ISO 9001 and 14001 they have two standards that ensure that their work is done properly, with consistency of quality and awareness of the environmental impact of decisions. Including a system to monitor and check their own compliance, and to show this to her clients. There is no room for ‘sorry’ in this marine sector.